Storytelling as a Management Tool: IQ when Profit Is Not the Bottom-Line
نویسنده
چکیده
Poor information and data quality cost organizations in lost sales and revenue due to scrap and rework and contributes to ineffective decision-making by senior management. In a governmental non-profit environment such as the Naval Inventory Control Point (NAVICP), the data resident within the operational databases and systems is the precious commodity that connects the organization with its customers. Data integrity is essential to the NAVICP’s credibility as the Navy’s logistics leader in supply chain operations for all sea, land and aircraft military services. In addition, the greatest constraint of the newly acquired Enterprise Resource Planning (ERP) management platform is the interoperability of the data.
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